VedanshS933 wrote:

No Support. Really, ST get many emails. Now multiple messages boxes will be filled instead of one. What about the Scratch Team. They'll get annoyed. They can organise emails but not Messages, I think we need to care about the Scratch Team also

Scratch On!

VedanshS933 wrote:

No Support. Really, ST get many emails. Now multiple messages boxes will be filled instead of one. What about the Scratch Team. They'll get annoyed. They can organise emails but not Messages, I think we need to care about the Scratch Team also

scratchusername40 wrote:

…they may not want to have to implement a whole new chat system into the website

Za-Chary wrote:

Writing a response to a Contact Us message would take the same amount of time, regardless of whether it is sent through email or through messages. Is it more convenient for the Scratcher? Sure, I can believe that. But it won't be any faster on the Scratch Team's side.

In the case where a Scratcher must rely on a parent's email address, I would hope that it is not annoying for the parent or child, in the sense that the parent is aware of their child's role in an online world. If the child is trying to report inappropriate content, that may be something that the parent could praise. Likewise, if a child is trying to dispute an alert for being disrespectful, the parent may want to know that their child is being disrespectful online, so they can take action.

qloakonscratch wrote:

VedanshS933 wrote:

No Support. Really, ST get many emails. Now multiple messages boxes will be filled instead of one. What about the Scratch Team. They'll get annoyed. They can organise emails but not Messages, I think we need to care about the Scratch Team also

Scratch On!

Scratch Messages are easier to manage than emails.